Refund and Return policy

Here at White Diamond Extracts we care about our customers first.
so if for any reason you are unsatisfied or unhappy with your purchase your return will be accepted if the product has not been used with in a 15 DAY time frame from delivered date. please allow our team a 7-10 business days to process the return and refund. (excluding shipping as we are unable to refund the initial shipping cost of your order) White Diamond return team will accept the return and examine it upon arrival. please track your return as it is not our responsibility prior to receiving it. items that are returned must be in original package and in same condition as the customer received it. restocking fee may be applicable.
we will always try our best to make sure our customers are happy. in an unlikely event that an item that is returned is in unsuitable condition we may have to send the good back to you